On the heels of a 30% reduction in workforce and pivot to an “AI First” company (stop me if you’ve heard this before), Bill announces a reorganization of their executive team. It’s slightly difficult to tell what’s happening from just the press release (here) so we have a chart for you below.
“BILL is at a pivotal moment in our journey. As we continue our transformation into an AI native company serving nearly 500,000 businesses, we’re evolving our leadership team and organizational structure to align with our highest priorities and position BILL for the future. The changes will strengthen our operational focus, accelerate innovation, deepen customer value, and reinforce BILL as the trusted platform our customers rely on to run and grow their businesses,” said René Lacerte, CEO and Founder of BILL.
Leaving:
| Person | Title | Tenure with BILL |
| Sarah Acton | Chief Customer Officer | Almost 5 years on the executive leadership team |
| Ken Moss | Chief Technology Officer | Served since 2023 (~3 years) |
| Mary Kay Bowman | EVP and General Manager of Payments and Financial Services | Joined in 2024 (~2 years) |
Arriving:
| Person | New Title | Tenure with BILL / Background |
| Michael Cieri | Chief Product Officer | Tenure not specified (Promoted from EVP, General Manager of Software Solutions) |
| Eric Chan | Chief Technology Officer | Nearly 20 years (Founding engineer and first CTO) |
| John Rettig | Chief Strategy and Transformation Officer | More than a decade (10+ years; previously President and COO) |
Over the past two years Bill has been working to shift their business model upmarket aiming to target companies with 100+ employees. This move comes at least in part due to pressure from activist investors including Starboard Value, Elliott Investment Management and Barington Capital Group.
